These Terms govern access to and use of the Vital Voice mobile application, vitalvoiceapp.com, and associated services operated by Vital Voice Media LLC. Vital Voice is a voice-first informational wellness companion that helps adult users log everyday wellness and lifestyle information by speaking instead of typing. AI-assisted features organize, summarize, and identify potential patterns or relationships among user-recorded information over time.
The Service is intended exclusively for adults aged 18 and older who reside in the United States. Access by individuals under 18 is prohibited. You represent that you satisfy these eligibility requirements and are not prohibited from using the Service under applicable U.S. sanctions or restricted-party rules.
Account creation and authentication are executed through our third-party identity provider (Replit Sign-In / OAuth). Vital Voice does not receive or store local password credentials. You are responsible for maintaining the confidentiality of your identity-provider credentials and for activity under your account.
Subject to these Terms, Vital Voice grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial wellness tracking. You agree not to reverse engineer the Service, attempt to breach system security, use automated scrapers, or record another person without permission required by applicable law. Users are expected to record only their own voice.
All right, title, and interest in the Service, including software, speech-to-text workflows, structured wellness-journal processing, AI-assisted organization and pattern-awareness functionality, branding, designs, and Company content, remain the property of Vital Voice Media LLC or its licensors. Feedback may be used by Vital Voice without compensation or obligation, to the extent permitted by law.
You retain ownership of text notes and other user content you submit. You grant Vital Voice a limited license to process your inputs solely to provide, secure, maintain, and improve Service features. Voice is used as an input mechanism. A completed voice check-in may be temporarily held in browser/server memory and transmitted through our approved AI processing path for speech-to-text transcription and organization into structured wellness-journal information. Vital Voice does not intentionally persist raw recordings in its application database, filesystem, object storage, or application logs. The current Service does not use voice authentication, speaker identification, speaker matching, voiceprint creation, or vocal-biomarker/acoustic-pattern analysis.
Unauthorized Recording Complaints: A user or third party who believes an unauthorized recording was submitted may contact privacy@vitalvoiceapp.com. Because Vital Voice does not intentionally persist raw recordings, a stored raw-audio file ordinarily does not remain available for later playback or takedown. Vital Voice will investigate complete reports and may restrict or delete associated retained account or wellness-journal information within its control, with a target review window of 24–48 hours after receipt of a complete report.
The Service uses third-party providers that may include Replit for application hosting and managed AI integration, Google Gemini for speech-to-text and AI processing through the configured Replit integration, Cloudflare for planned public web hosting/DNS, Porkbun for domain registration and forwarding, SMTP2GO for transactional email, and Apple/Google app-store services and RevenueCat where configured for subscriptions. Their services are governed by their applicable terms and privacy policies. Vital Voice does not represent that its current AI integration provides guaranteed Zero Data Retention.
Subscriptions and in-app purchases are processed through supported mobile app stores. Billing, renewals, and refund requests are governed by the applicable merchant/store terms.
To the extent permitted by applicable law, Vital Voice may modify, suspend, or terminate all or part of the Service or a user account. Service interruptions and third-party outages may occur.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY, COMPLETENESS, OR RELIABILITY OF AI-GENERATED CATEGORIZATIONS, SUMMARIES, PATTERNS, OR WELLNESS INSIGHTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VITAL VOICE MEDIA LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. IN NO EVENT SHALL AGGREGATE LIABILITY EXCEED THE GREATER OF FEES PAID TO VITAL VOICE MEDIA LLC IN THE PRECEDING TWELVE (12) MONTHS OR ONE HUNDRED DOLLARS ($100 USD), EXCEPT WHERE SUCH LIMITATION IS NOT PERMITTED BY LAW. Vital Voice is not responsible for delays or failures caused by events beyond its reasonable control, including telecom, utility, platform, or third-party cloud outages.
Any dispute arising from these Terms or the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association under applicable Consumer Arbitration Rules, except that either party may bring a qualifying individual matter in small-claims court. You waive participation in class actions to the extent permitted by law. You may opt out of arbitration by sending written notice to legal@vitalvoiceapp.com within thirty (30) days of first using the Service.
These Terms are governed by New York law, subject to applicable non-waivable consumer protections. Legal inquiries may be sent to legal@vitalvoiceapp.com. If these Terms conflict with the Privacy Policy regarding personal-data governance, the Privacy Policy controls for that issue.